FAQ

1. What types of cleaning services do you offer?

We offer a variety of services, including residential, commercial, deep cleaning, carpet and furniture shampooing, post-construction cleaning, and move-in/move-out cleaning.

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2. How can I book a cleaning service?

You can book a cleaning service by contacting us through our website or giving us a call. Our team will assist you in choosing the right service and scheduling a convenient time.

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3. What should I do before the cleaners arrive?

Before our cleaners arrive, we recommend that you pick up any personal items or clutter, so we can focus on cleaning your home efficiently. However, you will not need to prepare anything specific for us to start.

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4. Do you use eco-friendly cleaning products?

Yes, we use eco-friendly and non-toxic cleaning products to ensure the safety of your home, office, and the environment. We have always prioritized the health of our clients and sustainability.

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5. Can I customize the cleaning services?

Absolutely! We offer customizable cleaning plans that fit your specific needs. Whether you need a one-time deep clean or regular maintenance, we will tailor our services to suit you.

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6. How long does each cleaning session take?

The time required for a cleaning session depends on the size and condition of the space. Typically, a standard cleaning of a residential home takes between 2-4 hours, while larger or more detailed jobs might take longer.

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7. Do I need to be home during the cleaning?

You do not need to be home during the cleaning. Many clients leave keys or provide access codes, and our professional team will ensure your space is secured after we finish.

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8. What happens if I’m not satisfied with the cleaning?

If you aren't satisfied with the cleaning service, please let us know within 24 hours. We will return to your home or office to address any concerns and make sure you're happy with the results.

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9. How do you handle post-construction cleaning?

We specialize in post-construction cleaning by removing dust, debris, and leftover materials. Our team will ensure your space is spotless and ready for use after the completion of any construction or renovation.

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10. Do you offer junk removal services?

Yes, we provide junk removal as part of our post-construction cleaning service. Whether it's leftover building materials or household clutter, we will remove and dispose of it responsibly.